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The CCS Guarantee


Are you stalling over seeing a therapist/counselor because you fear that you may lose control over your most private secrets? It is unfortunate that you feel this way, because it can be a roadblock to recovery from an emotional condition or issue. Sharing your guarded thoughts and feelings is part of the process of being helped by a therapist/counselor.

If your symptoms or concerns have reached the level where your quality of life is suffering, you can’t delay seeing a professional anymore. If you have concerns about confidentiality, find a therapist who is credible, capable, caring, and trustworthy. Cut to the chase and call Carolina Counseling Services (CCS). After two decades of service to North Carolina, the CCS name has come to mean hope for its many clients, and the good news is that CCS just opened a new office in Pinehurst, NC.


CCS Embraces the Highest Standards of Ethical Practice

Choosing Carolina Counseling Services — Pinehurst, NC, is a sound decision. All  therapists/counselors contracted with CCS are required to follow state law and adhere to professional codes such as the Code of Ethics of the American Counseling Association, the Ethical Principles of Psychologists, the APA Code of Conduct, and the NASW Code of Ethics.


Confidentiality: A CCS Value

CCS practices confidentiality because it is the foundation of the trust that every therapist/counselor strives to build with clients. This is why your private information is protected following the law and the strictest principles of ethics. In simple terms, your sessions and records will be inaccessible to others without your consent, knowledge, or authority.* Thus, when you decide to call for an appointment, you can trust us to keep your records and sessions confidential.

* Please note: exceptions to this are by law, and are the same at any other counseling facility or practice in NC. If there is imminent harm to someone, or suspected child or elder abuse, these must be reported to appropriate authorities.


Trust Begets Trust: The CCS Legacy

Trust is extremely important to CCS because trust begets trust. We believe that you can only trust CCS or your therapist if we show first that we are trustworthy. We show this by living up to our guarantee of protecting your confidential information and records.

Trust is critical for successful counseling or therapy because it forms the backbone of these processes. As you come to trust us, you will share your feelings and thoughts, which is a good first step toward accurate assessment and diagnosis of symptoms. Trust drives cooperation and fortifies hope. It builds bridges and strengthens relationships. Thus, we at Carolina Counseling Services — Pinehurst, NC, work to foster trust from the first time you call.

Still having hesitation about seeing a therapist? Focus on getting well or feeling better. Call us. Let’s talk. Carolina Counseling Services — Pinehurst, NC, guarantees that your secrets are safe with us.



Serving Areas: Carolina Counseling Services – Pinehurst, NC

Counties: Moore county, NC, Lee County, Hoke County, Chatham County

Areas: Pinehurst NC, West End NC, Taylortown NC, Seven Lakes NC, Eagle Springs NC, Jackson Springs NC, Foxfire NC, Candor NC, Norman NC, Ellerbe NC, Rockingham NC

Zip Codes: 27281, 27376, 28315, 28347, 28350, 28373, 28374, 28387, 28388, 28394

Kelly ErkenBrack, LCSW

Specializes in: (Ages 3+) Children, Teens, Adults, Couples and Families. Anxiety, Depression, Grief and Loss, Mood Disorders, Trauma, Adjustments and Life Transitions, ADHD, Behavioral Issues, Parenting, Relationship Concerns, Self Esteem
Insurance: BCBSTricare Prime/Select, Medicare and Cash
Credit Cards:  
Location: Pinehurst, NC

Robin Caswell, MSW, LCSW

Specializes in: (Ages 5+), Individuals, Adults, Anxiety, Depression, Grief, Loss, ADHD, ODD, Trauma/PTSD, LGBTQ, Self-Harm, Military Family Life, Mood Disorders, OCD, Phobias
Insurance: BCBS, Tricare, Medicare and Cash
Credit Cards:  
Location: Pinehurst, NC

Counseling Information

How Do I Set Up my FIRST Appointment?

  • Call: 910-420-3600 (Fastest way to schedule)
  • Text: (910) 308-3291 (Reply will be via phone)
  • Click here and use our Contact Form (You must include your phone number, because replies will only be made by telephone to ensure security/privacy)
  • Call or Text for your New Patient Appointment Anytime!
  • Appointment scheduling for NEW clients: Mon-Fri 8:30am-5pm
  • Established/Standing Appointments are made directly with your therapist!
  • Referrals: MOST beneficiaries do NOT need a Referral!

Other Contact Info

If you have a compliment, concern or comments please contact:

Contact Management: click here

If you need to speak specifically to the owner Click here and use our Contact Form

Carolina Counseling Services – Pinehurst, NC

45 Dowd Circle Suite 5
PinehurstNC 28374

Our Mailing Address:

PO BOX 9909
Fayetteville, NC 28311